دور إدارة اﻟﻤﻌـــﺮﻓـــــــﺔ ﻓﻲ ﺗﺤﻘﻴﻖ اﻹﺑﺘﻜـــــﺎر اﻟﺘﻨﻈﻴﻤﻲ –دراﺳــــــــــــــﺔ ﺣــــــــﺎﻟـــــــــــــــــــــــﺔ-

Abstract

his study aims to identify and diagnose the role of using knowledge management in its four dimensions (knowledge generation, knowledge storage, knowledge dissemination, knowledge application) in achieving organizational innovation in the institution under study – the Annaba Port Authority – in line with the markets in which it operates. To achieve the objectives of the study, a descriptive methodology was employed. The study included a survey of the opinions of 40 employees at the Annaba Port Authority, utilizing appropriate statistical methods for data collection and analysis through the SPSS.V.22 program. The current study reached several conclusions, the most prominent of which is that the application of knowledge management in its four dimensions has a clear role in achieving organizational innovation at the Annaba Port Authority. The institution under study also strives to adopt modern strategies in implementing the dimensions of knowledge management to achieve its organizational innovation. The study also concluded with a set of recommendations, the most notable being the necessity for Algerian institutions to enhance and support the knowledge management applied within them with all that is new and distinctive in procedures as a fundamental requirement to face competitive challenges. This would reflect on improving the quality of their services, thereby improving their performance and achieving a competitive advantage.